Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
1.1 Information You Provide
When you use ProxyGraphy, we may collect information that you voluntarily provide to us, including:
- Account information (name, email address, password)
- Profile information and preferences
- Proxy test configurations and results
- Communications with our support team
- Payment information (processed securely by third-party providers)
1.2 Information We Collect Automatically
When you use our services, we automatically collect certain information:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Technical logs and error reports
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our proxy testing services
- Maintain and secure your account
- Process payments and transactions
- Send important updates and notifications
- Provide customer support
- Analyze usage patterns to improve our platform
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who help us operate our platform
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
- With Your Consent: We may share information with your explicit consent
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication measures
- Secure data centers and infrastructure
- Employee training on data protection
5. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic functionality
- Analytics Cookies: Help us understand how you use our platform
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings, though this may affect some functionality.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct your personal information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Objection: Object to certain processing of your data
- Restriction: Request limitation of processing
7. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations:
- Account information: Until account deletion
- Test results: As long as your account is active
- Usage logs: Up to 12 months
- Support communications: Up to 3 years
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
- Email: privacy@proxygraphy.com
- Address: ProxyGraphy Privacy Team
- Website: Contact Form